Tuesday, December 2, 2008

Do Your Customers A Favor . . . Accept Credit Cards

Our remodeling company has accepted credit cards for years. VISA, Mastercard and Discover specifically.

Yes, there is a fee for accepting credit cards and it will depend on the fee you negotiate with your credit card processor. I consider that fee a cost of doing business.

I was surprised a few years back to learn that many companies in my local industry group didn’t accept credit cards. The biggest concern was that customers would initiate a charge-back on the credit card and the remodeler would never get paid.

I was a bit surprised about this because I have never had this happen in 12 years of accepting credit cards as payment! Do quality work with quality products for quality people and you won’t have to deal with this issue.

People love to use their credit cards to get airline miles, hotel points, rebates and similar benefits. So make it easy for them to use their credit card with you. They will appreciate it.

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